Ratings & Reviews

Overall Rating

5(27 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Tosha P. - |Recommended: YesI'm loving it. its so quite... — I'm loving it. its so quite here and so welcoming here and office staff and all are very kind. I will be recommending to friends and family
response from property -Tosha, thank you for your shining recommendation! It makes our day to hear how impressed you are with our kind and welcoming team. Rest assured, we're always here for you!
Review From Modern Messagesubmitted by Yahaira M. - |Recommended: YesThey are awesome and very n... — They are awesome and very nice people, friendly and respectful. I loved how professional they were with us, and how helpful they were. They answered all of our questions.
response from property -Hello Yahaira, we are ecstatic about the extremely impactful experience you had with our team of professionals. We are glad that your find our team to be friendly, respectful, and professional! We aim to exceed our resident's expectations. Please do not hesitate to let us know if you need anything else.
Review From Modern Messagesubmitted by Jorge A. - |Recommended: YesLove everything about the n... — Love everything about the neighborhood and very quiet and close to all the store. The apt as well is very nice we lot it. Like the fact that the police are always around and keeping the eye on the apt
Review From Modern Messagesubmitted by Bilal B. - |Recommended: YesIt's nice. A good spot if y... — It's nice. A good spot if you like to shop. Everything you need is right in front of you. Right around the corner from the Mall. Most th peopl seem friendly
response from property -Bilal, we appreciate your great feedback on our community's ideal location and friendly atmosphere! We're thrilled that we've been able to offer you such a lovely home. Please let us know what we may do to provide you with a five-star experience by emailing alturaspenbrook@trinity-pm.com.
Review From Modern Messagesubmitted by Juan V. - |Recommended: YesEstoy muy contento en estos... — Estoy muy contento en estos apartamentos,un lugar tranquilo para vivir todos los residentes son respetuosos y la gerencia muy amable, totalmente renovado todos los apartamentos .es la mejor decisión de querer vivir aquí.
response from property -!Estamos muy contentos de que hayas elegido hacer tu hogar aqui, Juan! Nuestro equipo se dedica a crear un ambiente tranquilo y amigable, y su revision solo fortalece ese compromiso. !Gracias por sus amables palabras!
Review From Modern Messagesubmitted by Eric M. - |Recommended: YesWe moved in about two weeks... — We moved in about two weeks ago me and my girlfriend, when we toured the apartment we instantly knew we wanted to live here, not just because of the renovations underway but because the space is perfect for two people, it’s so homey and the set up we have put in with the furniture makes it so Casey, it’s not too small but not to big, we live upstairs which is not too bad it’s just overall a nice apartment complex with a good property manager Definitely 5 stars for us.
response from property -Eric, thank you so much for offering your five-star review of our community! From our cozy homes to our superior services and amenities, we take pride in our ability to make residents feel right at home from the very beginning. It's been a pleasure to accommodate you and your girlfriend over the past two weeks, and we very much look forward to serving you in the weeks and months to come. Please feel free to email us at alturaspenbrook@trinity-pm.com if you ever need anything.
Review From Modern Messagesubmitted by Celeste C. - |Recommended: YesI love the complex it very ... — I love the complex it very friendly. The office is friendly our neighbors are great I feel like I have I have my own place no noise its great
response from property -Celeste, it is excellent to hear that you're finding our atmosphere welcoming and friendly! Thank you for the compliments. Please continue to enjoy our quiet community.
Review From Modern Messagesubmitted by Lashondra E. - |Recommended: YesI love it can't wait tell t... — I love it can't wait tell they done fixing it up I hope they put a gym because they have came a long way from when I first moved here I really like wat They doing for us and the kids
response from property -Lashondra, thank you for letting us know how impressed you are with our renovations. Your favorable feedback lets us know we're on the right track. We hope you and your children enjoy the new improvements.
Review From Modern Messagesubmitted by Kimberly D. - |Recommended: YesI love the location So con... — I love the location So convenient to everything The only problem is that the windows are single pane and I can hear the neighbors conversations when they talk outside.
response from property -It's lovely to know that our location is convenient for you, Kimberly! We appreciate your feedback about the windows and neighbor noise, and we'll keep it in mind as we make decisions for the future of the community.
Review From Modern Messagesubmitted by Billie E. - |Recommended: YesThis is a nice place to liv... — This is a nice place to live it's reasonably quite there's always yard work and maintenance when needed.The outside security lights are are on at night.
response from property -Billie, we appreciate your complimentary feedback on our community. It delights us to know that you enjoy our well-kept community and peaceful community atmosphere. Thank you for being a member of our community!
Review From Modern Messagesubmitted by Joann C. - |Recommended: YesI have been living here for... — I have been living here for about 4 year new i am in a 2 bedroom i love it here no problem at all.when i need thing fixed they come the next day i am really comfortable here. Thank You. JOANN MARTIN DEL CAMPO
Review From Modern Messagesubmitted by Dustin W. - |Recommended: YesCould be better, but curren... — Could be better, but currently going through upgrades so let’s find out Need lighting in living room, couple minor maintenance issues here and there.
response from property -Dustin, we sincerely appreciate that you took the time to share your review, although we're naturally a little disappointed to learn that we've fallen short of your expectations in some ways. We're eager to learn more about these concerns so we may address them right away, so please email us at alturaspenbrook@trinity-pm.com to receive further assistance. Thank you so much.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Alturas Penbrook", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Alturas Penbrook", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose