Ratings & Reviews

Overall Rating

5(65 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Lorie S. - |Recommended: YesI've Lived Here Since 2008 ... — I've lived here since 2008 I feel safe here never had any issues wit my neighbors,we all get along on my side of the building.staff is friendly also.
response from property -Lorie, it is wonderful to hear that you have found such a sense of community here. Your fantastic review is much appreciated!
Review From Modern Messagesubmitted by Tabeta P. - |Recommended: YesGreat,Melanie Reyes Is Very... — Great,Melanie Reyes is very friendly and very helpful.With out her help I don't think I would have been able to move back here.I just love her.Thanks Melanie for all your help.
response from property -Tabeta, thank you so much for sharing your feedback on Melanie's service. She is a valued member of our team, and we are so glad to know that she has made a positive impression on you.
Review From Modern Messagesubmitted by Marina V. - |Recommended: YesI Love How They Work With Y... — I love how they work with you in payments. My apartment was nice loved it. The neighbors were nice and helpful. My appliances sometimes broke down but they were really fast to fix it like same day fix type stuff
response from property -Marina, thank you for writing. It sounds like you are having a nice experience in our community and your home. Please let us know if there is anything you need in the future.
Review From Modern Messagesubmitted by Hayzel L. - |Recommended: YesAlturas Penbrook Has Been T... — Alturas Penbrook Has Been The Best Spot For Home Affordable Prices Awesome Lease Plans And We Have Great Maintenance They Fix Anything And Everything I Love It Here Thank You Melany Santiago
response from property -Hayzel, it is wonderful to know that our prompt maintenance, helpful service, and competitive pricing have made such a great impression on you. We look forward to sharing your praise with Melany and Santiago.
Review From Modern Messagesubmitted by Lois V. - |Recommended: YesI Really Like Everything Th... — I really like everything that has been done to the Apartment complex, Melany and Santiago have been working with each one that needs some help in the homes, I appreciate them both, keep up the good work that you do for us, I know that when ever I need some help, your always there, thanks for everything
response from property -Lois, we are so glad to read your excellent review. Likewise, we are happy that Melany and Santiago could be so helpful to you. It is good to hear we are providing a community that you enjoy calling home.
Review From Modern Messagesubmitted by Emmori C. - |Recommended: YesAfter I Moved In It Automat... — after i moved in it automatically felt like home and all the great residents here as well made it feel like home very nice and talkative with everyone
response from property -Thank you for your review, Emmori. Welcome to the community! It is heartening to hear that you feel at home here. If there is anything you need as you settle in, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Aylen O. - |Recommended: YesI Enjoyed The Quick Respons... — I enjoyed the quick response time in regards to getting the apartment. So far these apartments have been very clean and nice environment. And the move in process was very easy.
response from property -Welcome to the community, Aylen! It is good to know that you are pleased with your home and our team so far. Please don't hesitate to reach out if there is anything we may assist you with as you get settled in.
Review From Modern Messagesubmitted by Judy H. - |Recommended: YesThe Representative Was Very... — The representative was very help and took her time to explain everything. She walked me through the entire apartment and made sure every was working properly. She was very good at her job. I can tell she likes what she does. Very professional
response from property -Judy, thank you for letting us know that your walkthrough with our team member was just what you needed. If you need additional assistance in the future, please do not hesitate to reach out.
Review From Modern Messagesubmitted by Simba M. - |Recommended: YesGreat Compound Clean Compou... — Great compound clean compound with great rapid maintenance when needed except laundry which has been off service for so long other service well cared for
response from property -Simba, we are so glad that things are going well for you in our community. Options like our cleanliness practices and speedy maintenance services help make our community a great place to live. Thank you for sharing your experience with us.
Review From Modern Messagesubmitted by Jorge A. - |Recommended: YesLove It Here The Manger Is ... — Love it here the manger is an amazing person and so is the maintenance person Santiago and Melanie do an amazing job to make sure that you guys are happy here they do everything that they can to their best knowledge
response from property -Jorge, we're really glad that our team has done such a great job of meeting your living standards! We will be sure to pass on your wonderful remarks for Santiago and Melanie's attentive service. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Jesus G. - |Recommended: YesThe Process Was Pretty Stra... — The process was pretty straight forward, quick and easy. The staff is very friendly and the 1 bedroom apartment is just what i needed for a great price
response from property -Jesus, it's great to hear that your move-in process went smoothly and you are feeling at home already. We hope you continue to enjoy your experience here in our community, but please let us know if there is anything we may do to improve it further.
Review From Modern Messagesubmitted by Amarachi A. - |Recommended: YesWhen I Moved In, It Was Ver... — When I moved in, it was very welcoming. Friendly employees that communicate well with the residents. They have small lunch or breakfast regularly At the office.
response from property -Thank you, Amarachi! We're glad to hear that you have enjoyed your experience in our community thus far, and we appreciate your positive review. We look forward to seeing you in the office for our next breakfast!
Review From Modern Messagesubmitted by Mohammed K. - |Recommended: YesThis Is A Very Great Apartm... — this is a very great apartment complex to live in. They service in the office is superb. The community so far is quiet and peaceful. The office staff are friendly and very helpful. I recommend this property to friends and family
response from property -Mohammed, we appreciate your review and recommendation. Please continue enjoying the peace and serenity of our community.
Review From Modern Messagesubmitted by Josue V. - |Recommended: YesVery Friendly Staff And Nei... — Very friendly staff and neighbors, and the distance to stores is very convenient. We also enjoy how active the kids around the apartments are. Very lively
response from property -Josue, we are so glad that you are enjoying our convenient location and friendly team. If there is anything we may do to uplift your experience even further, please let us know.
Review From Modern Messagesubmitted by Natalie V. - |Recommended: YesIt’s Small But Roomy , Ther... — It’s small but roomy , there is a lot of space in the clothes and I have a lot of cabinets just wish they were a little lower. I love how big the living room is there’s so space for a sleep over The rooms small but we were able to fit the whole bedroom set in it
response from property -Natalie, thank you for writing. It is nice to learn that you are enjoying the space in your home. If there is anything our team may do to elevate your time here even more, please do not hesitate to let us know.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alturas Penbrook, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alturas Penbrook, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose