Ratings & Reviews

Overall Rating

5(36 reviews)100% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Natalie V. - |Recommended: YesIt’s small but roomy , ther... — It’s small but roomy , there is a lot of space in the clothes and I have a lot of cabinets just wish they were a little lower. I love how big the living room is there’s so space for a sleep over The rooms small but we were able to fit the whole bedroom set in it
response from property -Natalie, thank you for writing. It is nice to learn that you are enjoying the space in your home. If there is anything our team may do to elevate your time here even more, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Bolaji H. - |Recommended: YesIs all good and clean so fa... — Is all good and clean so far. I like the environment and the amenities within. The laundry room lack seats and it can be good to have some seats in the laundry room
response from property -Bolaji, thank you for taking the time to share your excellent remarks. We are delighted that you enjoy our top-notch amenities, pleasant atmosphere, and our well-kempt community grounds. Please don't hesitate to reach out to our office if you think of any more suggestions! We are so glad to have you as a part of our community!
Review From Modern Messagesubmitted by Lois V. - |Recommended: YesI have enjoyed living at Al... — I have enjoyed living at Alturas Penbrook Apartments, sometimes I hear people outside at night who are very loud , sometimes I hear fighting, I am not sure who these people are. I basically stay to myself
response from property -Lois, we appreciate the five-star review! Thank you for making us aware of the neighbor noise you have noticed recently. If you wish to share more information, please contact us at alturaspenbrook@trinity-pm.com.
Review From Modern Messagesubmitted by Jorge A. - |Recommended: YesI really like it here. It's... — I really like it here. It's quite and no one really bother u. U can walk around and I like the fact that the manger help u and that it always clean
response from property -Jorge, we appreciate your acknowledgment of our well-maintained environment and responsive service by our team. We will pass along the kind words.
Review From Modern Messagesubmitted by Daniel T. - |Recommended: YesPerfect place, very quiet, ... — Perfect place, very quiet, clean and excellent management. You always have a quick response to any issue with the maintenance. The manager is very gentle.
response from property -Daniel, there is no better feeling than having our community referred to as perfect! We appreciate you taking the time to praise our team for their excellent service and kind nature. Thank you so much for the 5-star review.
Review From Modern Messagesubmitted by Erika K. - |Recommended: YesI love this apartment. I wa... — I love this apartment. I was extremely nervous as I've never been 100 on my own but the receptionist at the Penbrook apartments made me very comfortable and helped my anxiety A LOT She made the move in so easy. It was a great expierence. I was extremely shocked as to how quiet it is at night at a very reasonable time I have never felt uncomfortable here from my surroundings Great community
response from property -Erika, what an outstanding review! We could not be happier to hear how seamless your entire move-in process was. Thank you for letting us know you are pleased to be part of our community.
Review From Modern Messagesubmitted by Nicole J. - |Recommended: YesIts very nice and quiet her... — Its very nice and quiet here and the neighbors are friendly the staff is Awesome. The apartments are cozy and the prices are great. Maintenance are on time and does a great job.
response from property -We are so happy to see your review, Nicole. Our team aims to deliver superior service, and your feedback lets us know we hit the mark. Thank you for taking the time to share your joy with us.
Review From Modern Messagesubmitted by Angela S. - |Recommended: YesMy kids are loving the bask... — My kids are loving the basketball court and the doggy park it brings a nice sense of community. Another plus is the activities the office Manager is planning for the tenants to bring everyone closer together, I have never seen anything like it really it is a very nice change.
response from property -How nice to hear that you and your family feel comfortable and welcomed in our community, Angela. The family-friendly amenities and fun resident events are just two of the ways we show how much we care about those who call our community home. Welcome!
Review From Modern Messagesubmitted by Kevin S. - |Recommended: YesNice,clean, cozy,and well m... — Nice,clean, cozy,and well maintenance 😁. Affordable with nice hospitality that makes me comfortable to socialize around the complex. Its nice and quiet, a great relaxing atmosphere.
response from property -Kevin, thank you for your review. It sounds as though you are having a great experience here overall. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Kimberly D. - |Recommended: YesThe apartment complex is re... — The apartment complex is really getting spruced up The new paint looks great. I also appreciate the steps being taken to save on energy costs too.
response from property -Kimberly, we are working hard to renovate the community and are glad that you have noticed. Thank you for your review.
Review From Modern Messagesubmitted by Billie E. - |Recommended: YesI wish there was more handi... — I wish there was more handicapped accessible ramps especially in front of the office as I use a walker,and I could use one by my apt as well.
response from property -Thank you for writing, Billie. We appreciate the five-star rating. We will share your suggestion about handicapped accessible ramps with our team for internal discussion. If there is anything more you would like to add, please stop by the office at any time.
Review From Modern Messagesubmitted by Juan V. - |Recommended: YesYa ahora sí estamos muy con... — Ya ahora sí estamos muy contentos aquí, Ya hay un ambiente tranquilo y relajado Me encanta que están renovando todo y que va a ver la opción de tener cable. Gracias
response from property -Juan, gracias por su reseña tan elogiosa. Nos complace que encuentre satisfactoria nuestra comunidad. Por favor, sepa que siempre estamos aquí si nos necesita.
Review From Modern Messagesubmitted by Maria H. - |Recommended: YesMelany y Santiago cuidan mu... — Melany y Santiago cuidan muy bien de la propiedad y de los residentes. Llevo más de 6 años viviendo aquí y estoy muy contenta con las renovaciones, la nueva compañía esta haciendo grandes cosas .
response from property -Maria, muchas gracias por elogiar nuestro servicio. Significa mucho contar con tu apoyo como residente desde hace mucho tiempo, as! que no dudes en ponerte en contacto con nuestra oficina si podemos ser de ayuda.
Review From Modern Messagesubmitted by Joann C. - |Recommended: YesI've been here for five yea... — I've been here for five years and I love it people here are friendly my neighbors are polite the rent is reasonable if I had any problem I called maintenance comes right away to fix my problems
response from property -Joann, your kind words have made our day! It is heart-warming to hear how much you are enjoying your friendly neighbors and our responsive team. Thank you for being our loyal resident.
Review From Modern Messagesubmitted by Jorge A. - |Recommended: YesI love are manger Melanie s... — I love are manger Melanie she is wonderful. I also love the worker too they are so helpful I like the fact that it is clean. And the play area is nice too I like the fact that if we want to have bbq we can. It is also quite too.
response from property -Jorge, thank you for your kind review! We are delighted that Melanie and the rest of our team have left you impressed with their wonderful service and that you are enjoying our great amenities and quiet atmosphere.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alturas Penbrook, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alturas Penbrook, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose