Ratings & Reviews
Resident Reviews
Review From Modern Message|Recommended: YesMe gustó mucho el apartamento y el trato de las personas de la oficina y de los de mantenimiento. Muy agradecida con ellos por resolver todo muy rápido
response from property -¡Hola Adieren! Nos alegra enormemente saber que disfrutaste de tu apartamento y que la atención de nuestro equipo de oficina y mantenimiento fue de tu agrado. Agradecemos tus amables palabras y estamos encantados de tenerte en Alturas Penbrook.
Review From Modern Message|Recommended: YesExcelente 👌 muy buen servicio y trato.Tienen gran atención y rapidez al solucionar problemas. Su servicio de mantenimiento es muy eficaz y rápido
Hi Carlos, thank you for your kind words and for choosing Alturas Penbrook! We're delighted to hear that you've had such a positive experience with our team and that our maintenance services have been effective and prompt. We appreciate you sharing your feedback.
Review From Modern Message|Recommended: YesCondominio tranquilo cerca de muchas facilidades. Buena atención por el equipo de administración 👏 atienden las órdenes de mantenimiento con rapidez
Hi Yetzail, thank you for your kind words about Alturas Penbrook! We are delighted to hear you're enjoying our tranquil community and appreciate your recognition of our team's prompt attention to maintenance requests. We are happy to have you as a resident.
Review From Modern Message|Recommended: YesTop-tier 5-star apartment reviews highlight exceptional management, prompt maintenance, cleanliness, great amenities, and prime location, often praising specific staff members for being friendly and helpful. They feel personal, authentic, and confirm the living experience matches or exceeds expectations.
Hi Otavio,
Thank you for your wonderful 5-star review of Alturas Penbrook! We're thrilled to hear that you're enjoying your living experience and appreciate your kind words about our management, maintenance, amenities, and location. We're so happy to have you as part of our community.
Review From Modern Message|Recommended: YesBuena atención en la oficina ,resuelven muy rápido los reportes .Muy satisfecha con el trabajo de mantenimiento y recepción en todo momento
Hi Marisel, we're so glad to hear you're having a positive experience at Alturas Penbrook! We appreciate you highlighting the excellent work of our maintenance and reception teams and are happy to have you as part of our community.
Review From Modern Message|Recommended: YesGreat apartments maintenance is great always comes to fix whatever is needed everyone is nice and the neighbors are great thank you for making everything feel like home the peace and everything is awesome
Hi Julieta, we're so glad to hear you're enjoying your home at Alturas Penbrook and that our team is providing a great living experience for you. Thank you for your kind words about our maintenance, staff, and neighbors – we strive to make every resident feel at home.
Review From Modern Message|Recommended: YesIts quite and stores are near. Just the smell of my next door neighbor is horendous even if I am just on my porch or everytime I open my door, the smell is very bad.
Hello Yisrayl,
Thank you for your kind words about Alturas Penbrook! We're delighted to hear you find our community quiet and appreciate the convenience of nearby stores. We're happy to have you as a resident.
Review From Modern Message|Recommended: YesSo far its so good. Very peaceful and very near from the stores. Just walking distance to access everything. The area is good. The laundry is accessible 24 7. I like it.
Hi Riza, we're so glad to hear you're enjoying your experience at Alturas Penbrook and appreciate you highlighting the peaceful atmosphere and convenient location. We're happy to have you as part of our community!
Review From Modern Message|Recommended: YesSo far I love being close to everything but, I am not sure where to throw the trash. The locations nice but, when we moved in there were roaches everywhere and there is paint in all of the drains.
Hi Raven, we're so glad you're enjoying your proximity to everything at Alturas Penbrook! We appreciate you sharing your feedback regarding the trash disposal and concerns about cleanliness upon move-in. We encourage you to reach out to our office team at [email protected] so we can address these specific issues and ensure your living experience is as comfortable as possible.
Review From Modern Message|Recommended: YesIve been loving jt so far no complains its a quiet arra which is good for my babies The apartment is super jice remodel nice as well its pretty big also
Tomas, thank you for sharing your positive experience at Alturas Penbrook! We're so glad you're enjoying the peaceful atmosphere and the remodeled apartment. We appreciate you choosing our community.
Review From Modern Message|Recommended: YesVery quiet. The staff are very kind and helpful. Only thing I would complain about is my upstairs neighbor is throwing left over food out right by my door attracting birds and bugs.
Kimberly, thank you for your kind words about Alturas Penbrook and our team! We appreciate you bringing the issue with your neighbor to our attention. We will look into this situation to ensure our community standards are being upheld for all residents.
Review From Modern Message|Recommended: YesIt’s been great so far, can’t really complain at all. Everything is easy to manage and the app is very easy to navigate. I personally like this app
Jonathan, thank you for sharing your positive experience at Alturas Penbrook. We appreciate you highlighting the ease of management and the app's user-friendly navigation. We are happy to hear you're enjoying your time here.
Review From Modern Message|Recommended: YesVery friendly staff. Even when there is a language barrier, they still make a way to make sure we understand. The overall process from applying to the end was very simplified but yet very professional. The apartment itself is very nice.
Pamela, thank you so much for sharing your positive experience at Alturas Penbrook! We truly appreciate your kind words about our staff and the streamlined application process. We're happy to hear you're enjoying your apartment.
Review From Modern Message|Recommended: YesMuy buena ,y las muchachas de la oficina son muy tratables siempre tratan de resolver los problemas o las dudas que e tenido estoy muy agradecida con ellas
Barbara, thank you for your kind words regarding Alturas Penbrook and our team. We appreciate you taking the time to share your positive experience. We strive to provide excellent service to our residents.
Review From Modern Message|Recommended: Yesit was great staff was very nice and helpful will definitely recommend to others they made everything so easy and understandable i can’t thank them enough
Victoria, thank you for your kind words and for recommending Alturas Penbrook! We're so pleased to hear that you had a positive experience with our team and found the process easy and understandable. We appreciate you taking the time to share your feedback.
